We will repair a furniture product free, after a maximum of two years from the purchased date.
We will not be liable for a product’s failure in the following circumstances:
- You continue to use the product after notifying us of any faults
- The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance
- Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning
- Unauthorised or incorrect repairs, alterations and modifications
- Damage to the furniture from misuse, negligence, abuse or accident
- Damage caused from normal wear and tear
- Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages
